Velocitynet - Wyndham, Mokoreta and Tuturau Outage – Incident details

Experiencing minor outage

Wyndham, Mokoreta and Tuturau Outage

Identified
Partial outage 30 %
Started 5 days ago

Affected

Rural Wireless

Major outage from 4:19 AM to 4:53 AM, Partial outage from 4:53 AM to 12:00 AM

Mokoreta

Major outage from 4:19 AM to 4:53 AM, Partial outage from 4:53 AM to 12:00 AM

Tahakopa

Major outage from 4:19 AM to 4:53 AM, Partial outage from 4:53 AM to 12:00 AM

Tuturau

Major outage from 4:19 AM to 4:53 AM, Partial outage from 4:53 AM to 12:00 AM

Wyndham

Major outage from 4:19 AM to 4:53 AM, Partial outage from 4:53 AM to 12:00 AM

Updates
  • Update
    Update

    We have managed to get some connectivity restored to the affected areas, We are needing to attend the top of a hill to investigate further but due impending darkness this will need to wait until the morning. until then we will have degraded performance until repairs are made.

  • Identified
    Identified

    We are currently experiencing an issue that is affecting customers in the Wyndham, Mokoreta and Tuturau area's We have a technician on route to further investigate and resolve.