Velocitynet - Degraded performance affecting all connection types – Incident details

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Degraded performance affecting all connection types

ResolvedDegraded performance709 hours 1 minute

Affected

FWA / RBI

Degraded performance from 6:40 AM to 7:41 PM

Chorus Fibre / DSL

Degraded performance from 6:40 AM to 7:41 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We have implemented a fix and we are monitoring the situation, currently things are stable and operating, Further work will continue in the background and over night tonight.

  • UpdateUTC

    We are still working with our upstream provider to diagnose these on going issues.

    Thank you for your patience.

  • InvestigatingUTC

    We are currently investigating an issue with our upstream provider regarding connections to certain networks, mainly amazon based web services and sites. This will be affecting a lot of websites and our team are busily working on getting a resolution ASAP.