Velocitynet - Notice history

All systems operational

FWA / RBI - Operational

100% - uptime
Jul 2025
Aug 2025
Sep 2025

Chorus Fibre / DSL - Operational

100% - uptime
Jul 2025
Aug 2025
Sep 2025

Notice history

Sep 2025

No notices reported this month

Aug 2025

Ferndale Site Down (Dickies Shed)
  • Resolved
    Resolved

    Equipment has been replaced and the tower is back online. Please call the office should you have any issues.

  • Monitoring
    Monitoring

    We have installed a new battery and the site is operational, work will continue through out the afternoon, please expect the possibilities of some short outages as things are completed.

  • Update
    Update

    We have restored connection to Ferndale 1 and to the Hedgehope area, we are continuing to arrange equipment to get the Ferndale 2 Site operational.

  • Update
    Update
    Due the theft of our batteries overnight at our Ferndale 2 site (aka Dickies Shed) we currently have an outage affecting customers. We are sourcing spares and hope to have the site restored as soon as we can. This is also having an effect on downstream sites as the Ferndale 2 site alos feeds other locations, We are working on getting these sites going as soon as possible also.
  • Identified
    Identified

    We are looking in to this outage

Jul 2025

Degraded performance affecting all connection types
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have implemented a fix and we are monitoring the situation, currently things are stable and operating, Further work will continue in the background and over night tonight.

  • Update
    Update

    We are still working with our upstream provider to diagnose these on going issues.

    Thank you for your patience.

  • Investigating
    Investigating

    We are currently investigating an issue with our upstream provider regarding connections to certain networks, mainly amazon based web services and sites. This will be affecting a lot of websites and our team are busily working on getting a resolution ASAP.

Jul 2025 to Sep 2025

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