Velocitynet - Notice history

Hi Everyone,

There is an outage in the rockdale are due to powernet doing line maintenance in that area.

Expected restoration time is 10am

Thanks

Velocitynet

We are currently investigating this incident, and a site visit is required.

Hi All,

We are having issues with one of our RBI Auckland servers, and the backup link is working to swap things over.

If possible, please switch off your modem / router for 10-15 minutes to clear out any existing sessions.

and then switch it back on.

Thank you for your patience, while we resolve this issue.

Velocitynet

We are currently investigating an incident that is affecting performance issues affecting the below locations.

Hi all, we're experiencing connection issues for our wireless connections out in the Diptin / Otapiri Area.

We are organizing a tech to head out to site and fix.

Due to a power outage in the Hedgehope area our main internet feed in to the area has been affected, We are currently running on a backup link, this may impact performance at times. Powernet advise that power is to be restored by 5pm on the 4th of February

We are currently investigating a partial outage for our FWA / RBI connections.
The majority of them have come back online, but there are still a few that have been unable to reconnect.

If you're having issues, please switch of your router / modem at the wall, and wait 5 minutes to allow for the connection to properly clear and allow for a fresh session to restart when switched back on.

Thanks

Velocitynet